Mobile / App
This policy explains what information gte99 collects when you use your account, make deposits via Rocket or Bank Transfer, and browse the lobby — and what choices you have over that data. Access to our platform depends on your local law and eligible regions.
When you register, we collect the details you enter: your name, contact information, and the credentials you set for your account. Each time you deposit through Rocket or Bank Transfer, a transaction record is created and linked to your wallet. We also collect device and session data — the type of device you use, your browser session, and the pages you visit in the lobby — so we can keep the experience consistent across your mobile sessions. This data is used to operate your account, process your transactions, and respond to any support requests you raise. We do not sell your personal information to third parties. Where we share data with payment processors or identity verification services, we do so only to the extent needed to complete the service you requested. Retention periods vary by data type: account credentials are held for as long as your account is active, while transaction records may be kept longer where required by applicable law. You can review what we hold by contacting our support team directly.
Name, contact info and login credentials collected at registration.
Deposit and withdrawal records linked to your account wallet.
Transaction references retained for verification and support purposes.
Device type and browsing activity within the lobby, used to maintain your session.
This policy covers the data gte99 processes directly through your account and the services we operate. It does not extend to third-party services you reach from our platform, and eligibility to use our services depends on your local law and the regions we support.
Covers all data collected when you register, log in, and manage your account settings on gte99.
Applies to deposit and withdrawal activity processed through Rocket and Bank Transfer on your wallet.
Covers your browsing and session activity within the gte99 lobby, including game pages and account pages.
Does not cover external payment processors, identity services, or any site you navigate to outside gte99.
You have practical options for managing the data we hold on your account. If you want to see what information is linked to your profile — including your transaction history from Rocket or Bank Transfer deposits — you can request a summary through our support channel. If any detail on your account is incorrect, such as a contact number or email address, you can update it directly from your account settings after login. For questions about how a specific piece of data is used, or to ask us to review a retention decision, raise a support ticket and our team will respond. Where local law gives you additional rights over your personal data, those rights apply to the extent our platform operates in your eligible region.
Request a summary of the data held on your account by contacting support.
Update your contact information directly in account settings after login.
Submit a support ticket for any query about how your data is used or retained.
Ask us to review a data retention decision where local law gives you that right.
If you have a question about this policy or want to act on any of your data rights, the paths below connect you to the right place. Have your account details ready so we can locate your records quickly.
Submit a ticket from your account dashboard for any privacy or data query. This is the fastest route for account-specific requests.
Open the chat window from the lobby for general policy questions. Our team can direct you to the right process from there.
Send a written request to our support address for formal data inquiries. Include your registered contact details so we can verify your account.
We apply access controls so that your account data is only reachable by the systems and staff that need it to operate your account or respond to your requests. Session data collected during your lobby visits is not used for purposes beyond keeping your account functional and secure.
We use session cookies to keep you logged in and remember your lobby state. You can manage cookie preferences through your browser settings, though some account functions require them.
Your login credentials are stored in hashed form. We do not store your Rocket or Bank Transfer PIN — those are handled by the respective payment service.
Account data is held while your account is active. Transaction records may be retained longer where required by applicable law or for dispute resolution.
When this policy changes, the updated version is published here. Continued use of your account after a change means you have seen the updated terms.
Answers to the questions we hear most often about how gte99 handles your account data and what you can do about it.
We collect the name, contact details, and login credentials you enter during registration. Once you make a deposit via Rocket or Bank Transfer, those transaction references are also linked to your account wallet and retained for your records.
We share data only with the services needed to operate your account — such as payment processors handling your Rocket or Bank Transfer transactions. We do not sell your personal information. Third-party services operate under their own privacy terms.
Submit a request through the support ticket system in your account dashboard. Include your registered contact details so we can locate your records. We will respond with a summary of the data linked to your account.
Yes. Log in and go to your account settings to update contact information directly. For details you cannot edit yourself — such as identity records submitted during verification — raise a support ticket and our team will review the request.
Account credentials are removed when your account is closed. Transaction records, including Rocket and Bank Transfer history, may be retained for a period required by applicable law or for dispute resolution. The exact period depends on your eligible region.
This policy applies to data we process through your gte99 account. Whether you can access our platform at all depends on your local law and the regions we currently support. Check the eligibility information shown during account registration for your region.